Ask the Small Business Experts

Ask the Small Business Experts

The “Ask The Expert” series is presented by the Arkansas Small Business and Technology Development Center at the University of Arkansas. Our experts in Leadership, Finance, Business Planning, Human Resources, Marketing and more offer expert tips and tricks...
How to Use Emotional Intelligence as a Tool

How to Use Emotional Intelligence as a Tool

It’s easy to turn your EI into a tool when you recognize the difference between a reaction and a response. Most of us, by nature or habit, react to a situation instead of responding to it.    What does that mean?  A reaction is instant. It’s driven by the values,...
What Is Emotional Intelligence?

What Is Emotional Intelligence?

I have had the privilege, and unfortunately the dismay, of witnessing people’s reactions to these trying times. There has never been such a time where emotions, and the consequences of those emotions, have been tried and tested for all of us.  Some have risen to the...