How Emotional Intelligence Affects ROI

How Emotional Intelligence Affects ROI

Research shows that, for better or for worse,  emotions influence  employees in many ways. How committed they are to their work, their decision-making skills, how they  work with others, and how they influence those around them are just a few. You can imagine the...
How to Use Emotional Intelligence as a Tool

How to Use Emotional Intelligence as a Tool

It’s easy to turn your EI into a tool when you recognize the difference between a reaction and a response. Most of us, by nature or habit, react to a situation instead of responding to it.    What does that mean?  A reaction is instant. It’s driven by the values,...
What Is Emotional Intelligence?

What Is Emotional Intelligence?

I have had the privilege, and unfortunately the dismay, of witnessing people’s reactions to these trying times. There has never been such a time where emotions, and the consequences of those emotions, have been tried and tested for all of us.  Some have risen to the...