Research shows that, for better or for worse, emotions influence employees in many ways. How committed they are to their work, their decision-making skills, how they work with others, and how they influence those around them are just a few. You can imagine the...
It’s easy to turn your EI into a tool when you recognize the difference between a reaction and a response. Most of us, by nature or habit, react to a situation instead of responding to it. What does that mean? A reaction is instant. It’s driven by the values,...
I have had the privilege, and unfortunately the dismay, of witnessing people’s reactions to these trying times. There has never been such a time where emotions, and the consequences of those emotions, have been tried and tested for all of us. Some have risen to the...